Privacy policy

Last updated: March 6, 2026

Wellnary operates this store and website, including all related information, content, features, tools, products and services, to provide you with a smooth and secure shopping experience (the “Services”). Wellnary is powered by Shopify, which enables us to offer these Services to our customers.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website or otherwise interact with us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following types of information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Payment Information

  • Payment card details

  • Billing information

  • Transaction confirmations

Account Information

  • Username and password

  • Account preferences and settings

Order and Transaction Information

  • Products viewed or purchased

  • Items added to cart or wishlist

  • Returns, exchanges, and order history

Device and Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and interaction with our website

Customer Support Communications

  • Messages or information you send when contacting our support team.

How We Collect Information

We collect personal information from several sources:

Directly from You

  • When you create an account

  • Place an order

  • Subscribe to our emails

  • Contact customer support

Automatically

  • Through cookies and similar technologies when you browse our website.

From Service Providers

  • Payment processors, shipping partners, and analytics providers that help us operate the store.

How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

  • Process orders and payments

  • Deliver products

  • Manage your account

  • Provide customer support

  • Improve website functionality and user experience

Marketing and Promotions

  • Send promotional emails and offers

  • Display personalized product recommendations

  • Show relevant advertisements

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

  • Protect against fraud and unauthorized transactions

  • Maintain the security of our website and services

Legal Compliance

  • Comply with legal obligations and enforce our policies.

Sharing of Personal Information

We may share your information with trusted third parties, including:

  • Shopify, which powers our online store

  • Payment processors to process transactions

  • Shipping and fulfillment partners to deliver orders

  • Marketing and analytics providers to improve our services

We may also disclose information if required by law or to protect our rights and the safety of our customers.

Shopify

Our store is hosted by Shopify. Shopify collects and processes certain information to operate and improve the platform. Information you provide may be shared with Shopify and processed according to their privacy policies.

To learn more, you can review Shopify’s privacy policy at:
https://privacy.shopify.com

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Understand how visitors use our website

  • Provide personalized content and advertising.

You can control cookie settings through your browser.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.